Visitor Information

When is the Museum open?

• In light of government guidance regarding Covid-19, the Museum is currently closed until further notice.
  
• Closed 1st January and 25th-26th December annually

Underground Tour Times 

• Saturday & Sunday
  Underground tours start from 10am.
  Last underground tour at 3.15pm.
• Monday to Friday
  Underground tours start from 10am.
  Winter season last tour is at 2.30pm (Mon 4th November 2018 to Fri 14th Feb 2020).
  Summer season last tour is at 3.15pm (Mon 17th Feb 2018 to Fri 30th Oct 2020).

How do I find out about the Underground Tour?

Click here for all the information you need to know about the Underground Tour.

• Please note that during school holidays we advise you to arrive early to book your places, as the underground tours are often all fully booked up by midday.

How much does the tour cost?

• If you take our well-loved underground tour, you will get a traditional miners 'check' and be asked for £5 as a deposit. After your tour you can keep the check and donate the £5 to help us keep the mine running or you can ask for your £5 back.

Is there an age limit?

• If you are 5 and over you can explore our underground mine.
  
• Your Under 5's can run off some steam in our 'Little Diggers' indoor play area.

Is the site accessible?

• The Museum has wheelchairs on site if needed and manual wheelchairs (non-electric) are able to go down the mine, however it is a slightly shorter tour due to access.
• If you require a wheelchair or have a wheelchair user in your party, please call our reception on 01924 848806 to notify us of the date and time you'll be visiting to arrange this. 
• Visitors with additional needs may wish to call in advance to discuss specific requirements.