Visitor Information

When is the Museum open?

• The Museum is open daily from 10am until 5pm
  
  
• Closed 1st January and 24th-26th December annually.
  
  UNDERGROUND TOUR TIMES
• Saturday & Sunday
  Underground tours start from 10am.
  Last underground tour at 3.15pm.
  
  Monday to Friday
  Underground tours start from 10am.
  Winter season last tour is at 2.30pm (30th Oct 2017 to Fri 16th Feb 2018).
  Summer season last tour is at 3.15pm (Mon 19th Feb 2018 to Fri 2nd Nov 2018).

How do I find out about the Underground Tour?

Click here for all the information you need to know about the Underground Tour.

• Please note that during school holidays we advise you to arrive early to book your places, as the underground tours are often all fully booked up by midday.

How much does the tour cost?

• If you take our well-loved underground tour, you will get a traditional miners 'check' and be asked for £5 as a deposit (as from 16th July). After your tour you can keep the check and donate the £5 to help us keep the mine running or you can ask for your £5 back.

Is there an age limit?

• Please note: children need to be 5 years or older to go on the underground tour.
  
  
• Why not let them run off some steam in our 'Little Diggers' Under 5's indoor play area?

Is the site accessible?

• The Museum has wheelchairs on site if needed and wheelchairs (non-electric) are able to go down the mine, however it is a slightly shorter tour due to access.
  
  
• If you require a wheelchair or have a wheelchair user in your party, please notify us of the date and time you'll be visiting to arrange this.