Business Support Executive – Plant and Corporate Records

In this varied and rewarding role, you’ll work closely with our Mechanical and Electrical Engineers to support the delivery of the Scheme of Maintenance, ensuring equipment records, both surface and underground, are accurate, up‑to‑date, and compliant with all standards.

You will also play a key part in supporting our Head of Corporate Governance, helping to maintain, update, and monitor the Museum’s corporate records, including policies. Your work will ensure that our policies remain current, compliant, and aligned with organisational and regulatory requirements.

Qualification and skills

• Experience of managing a varied workload
• IT literate across Microsoft Office Suite including Word, Excel and PowerPoint, with excellent keyboard skills.
• Excellent organisational skills and attention to detail.
• Demonstrable ability to methodically and accurately maintain effective records and record keeping systems and processes.
• Demonstrable ability to work independently, as well as part of a team, prioritising work and meeting deadlines.
• English and Maths qualification to GCSE or equivalent level
• Demonstrable commitment to continuing professional development
• Excellent interpersonal and communication skills
• Ability to manage conflicting priorities and remain calm and professional under pressure.
• Proactive and enthusiastic.

• Professional at all times with an ability to handle confidential and sensitive information.

Roles and Responsibilities

• Support the Mechanical and Electrical Engineering teams by organising, maintaining, and updating technical and operational maintenance records.
• Ensure all records meet company and regulatory standards.
• Assist the Head of Corporate Governance with the development, review, and upkeep of corporate policies and records.
• Monitor regulatory and internal changes to keep documentation compliant and up to date.
• Coordinate updates with key stakeholders and support clear communication across the organisation.
• Champion best practice in data accuracy, organisation, and confidentiality.

Application by CV to geraldine.bayston@ncm.org.uk