Visitor Welcome Assistant

We’re looking for a friendly and enthusiastic Visitor Welcome Assistant to help deliver a warm, informative, and high-quality experience for everyone visiting the Museum.

In this customer-facing role, you’ll be the first point of contact for visitors, greeting them on arrival, booking them in for tours, and providing helpful information throughout their visit. You’ll also support our retail space, assisting customers with purchases and ensuring the shop is welcoming, well-presented, and fully stocked.

You’ll play a key role in creating a positive first impression, answering questions, signposting visitors to facilities and activities, and helping them make the most of their time at the Museum.

Previous experience in a customer service, retail, or visitor attraction environment is a bonus but not essential, as full training will be provided.

How to apply: Send your CV and a Cover Letter to Charlotte Mason.