Shop
Discover our online shop filled with a range of thoughtful Christmas presents and stocking fillers. Discover beautiful gifts, stylish art, and more inspired by mining heritage. Perfect for loved ones, Secret Santa surprises or a festive treat for yourself!
Christmas Gift Ideas
Online Shop FAQs
We hope you enjoy your online shopping experience and find everything that you are looking for. Details of our Delivery and Exchanges policies are below. Should you have any additional questions, please get in touch via shop@ncm.org.uk or the below form.
When will my order be dispatched?
As standard, we aim to dispatch orders within 7 working days. We currently offer delivery via Royal Mail Tracked48.
Royal Mail Tracked48 typically aims to deliver within 2-3 working days after dispatch, although delays may occasionally occur.
Customers may choose our Click & Collect service at checkout.
Orders are normally available for collection within 2 working days, subject to the opening hours of the Museum.
How much is delivery?
Collection from the Museum – Free
Standard Shipping (UK) – £4
Please make sure to check your delivery address before checkout. We cannot be held responsible for delays or losses resulting from incorrect address details supplied at checkout.
Do you deliver internationally?
We currently only deliver to addresses within the United Kingdom. Unfortunately, we are unable to process or ship orders to international destinations.
Do you accept returns?
We hope that you love your order. If for any reason you would like to return an item, please email us or complete the below form, with your order number, the item you wish to return and the reason, within 14 days of receiving your order.
We will provide instructions for returning your item. Items may be returned either by post or, by prior arrangement, in person at the Museum during normal opening hours.
Please ensure your item is unused, in the same condition that you received it. This includes being in its original packaging if applicable.
Are there products which cannot be posted?
Due to the fragile nature of the Miners’ Lamps, these cannot be posted.
You can choose our Click & Collect service at checkout to purchase these items.
How do I contact you?
If you have queries about our online shop or your order, you can get in touch by:
- The below form
- Email: shop@ncm.org.uk
- Phone: 01924 848806
- Address: Caphouse Colliery, New Road, Wakefield WF4 4RH
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Discover more of our range at our Museum Shop!
On your next visit discover a carefully curated collection of gifts, books, and keepsakes inspired by our coal mining history, exhibitions and God’s Own County – Yorkshire! Whether you’re looking for a unique souvenir, a thoughtful gift, or something special to remember your visit, our shop offers something for everyone.
From locally made crafts and artist-designed items to incredible toys and delicious food and drink, every purchase supports the Museum and helps us continue sharing the important history of coal mining into the future.
Every purchase supports the National Coal Mining Museum
Help us keep the lamps lit and the powerful stories of coal mining burning bright.
We are a charity. Your support is vital. Help preserve England’s last deep colliery and the proud stories of mining communities.